At first I thought everything was running smoothly as it did, indeed, appear to be. Then, after 1 year, my hard drive crashed and I had to use JustCloud's service to 'restore' my system. Big headache! (1) Their system had completely failed to backup over 50% of my work. Even though it had said that it had done so each and every time backup was run (daily). (2) Their system used a completely different folder structure from my pc so I couldn't find anything anyway. I emailed them back and forth about this constantly, but their only response was a cut-and-paste "JustCloud retains your pc's structure exactly, making restoring to a new hard drive a pleasure" or some such b. S... ugh. JustCloud are one of the companies you wish you could strangle through the internet. They are liars. Period. Avoid like the plague!Although it sounded pretty good. Stay away unless you want to be inundated with upgrade offers. I got three just trying to delete my account.