I bought from Gotapparel Amazon but post office delivered my package to wrong mail box when I contacted Gotapparel.com they immediately refunded my money and guided me how to find the package which I finally got it from our neighbors mail box. Products quality is amazing then they charged me with discount and proved they are the best!We ordered shirts and when received they were not the quality expected. I immediately sent a request to return the shirts and to my surprise was told we were refunded 100% and to keep the shirts as it would cost money. It's nice to know great customer service still exists.Needed aprons in 3 different colors for craft project - items excellent quality and received quickly, There was a minor billing issue that was MY fault - customer service rep Christopher solved it quickly and with a smiling attitude that conveyed even over the phone, I will shop there again. Linda G, St Peters, MOI have been ordering tshirts, hoodies, and sweaters with Gotapparel since early 2017 and have always had great success. For the first time I was sent the wrong product in one or my large orders; thus I brought it to their attention. Chris S. Followed up with me within 12hours of the request and is sending me out the product with no hesitation. I am a rational consumer and understand mistakes happen so it wasnt a big deal, especially with his quick response and fixing the issue. There was no hoops and fuss, he apologized and rectified the issue. I appreciate how quickly he got this done. I will continue to shop here for my business needs.Ordered a large jacket initially. Size runs large on this particular jacket. Large would fit an XL wearer fine in my opinion. Returned it and purchased a medium. Fits great. Communication with seller and ease of return along with their follow up was perfect. Jacket looks great and the workmanship is nice. Simple and clean. Great light jacket. I will definitely check them out for future purchasesI love their products but they have jeans for me to buy, please add Jeans in your inventory, and make one stop shop.I ordered a women's lightweight pullover at an outstanding price and I love it. My golf league members all wanted the site address so they could get the same thing. When it was shipped separately from another item I bought I thought I had not gotten the complete order but it arrived the next day. Ordered two more in other colors and the customer service regarding shipping could not have been better. Great site.Hello, just had a great customer experience with Christopher at Got Apparel. I ordered a shirt for my son and after trying it on, we realized it was just too small. I spoke with Christopher and he agreed to send me a replacement shirt at no additional cost due to the low price of the item and cost of shipping not making it worth it. I will definitely come back and shop again here.Their customer service is fantastic. I would definitely purchase from them again. If you have any problems, they immediately fix them. 5 stars!GotApparel is the number one online shopping site. You can find anything on this market. All things like clothes, shoes, bags, accessories and many more. The good shipping service. But there are one chance in hundreds the delivery can be late. But when Id ordered something, I get on the right shipping date that they give to me. It is the easiest way to find what you want. And all your needs will be fulfill. There are thousands of products and you get discounts on every product. So Im glad to be a consumer of this online site.Gotapparel is great website. I had ordered two similar products from 2different sellers and mistakenly requested to return the one from this seller (thinking it was the defective one but it was the other manufacturer thats defective) this manufacturer quickly approved a return. Fortunately, I realized my mistake shortly afterward and canceled the return. But the response time and no hassle - was greatI like the selection and price. Always friendly when I have had to call and quick to resolve any issues. I highly recommend them.I placed this order on Wednesday, February 7,2018. On Friday, February 9,2018, still not seeing any indication that the product had shipped, I contacted the seller. Chris Schofield, Customer Support Executive advised me that my item had already shipped. This was untrue, based on shipping info I received. It was in fact not shipped.This is my third order of Next level shirts. I am pleased with both the fit and quality. Highly recommended.So I'm new into buying wholesale for my business and I stumbled upon you guys and I was skeptical at first but I went for it. You guys are great! You don't offer fabric samples so I had to buy like 7 different 100% polyester polos and I found two that I liked. I had let you guys know beforehand that I was only buying to feel the quality of the polo out and had let you know I was going to return it as soon as I was done. You guys were sorry for not providing samples and helped me out rapidly in the process of returns and questions I had. I did have to pay the shipping because there was no prepaid sticker but that's fine. I would recommend your services to others in a heartbeat. I look forward to do business with you guys in the near future. Thank you.Buyer beware! This company's customer service is non-existent, so if you choose to buy, expect no support to return an item. I would give negative stars if it were possible to do so. I purchased 2 button down shirts through Walmart.com on October 14th that fit very strangely and were extremely stiff so needed to be returned. Although they state that returns can be made at a Walmart location, this wasn't the case and I was told I would need to go through the company. When I received no response to my first email to GA, Walmart stepped in on my behalf and requested assistance with the return. GA responded back that they would send me a return authorization on 11/18/21. As of today, 1/6/22, and after 2 more emails since 11/18/21, there has been no communication from the seller. The shirts were expensive and the treatment I have experienced is disrespectful and rotten. Obviously, I will never consider purchasing from this vendor again. There are too many other great companies selling far superior products to choose from.I call them to make a return, the customer support guy guide me through the return policy which are instruction and how to get a refund for my return without any hassle. Highly Recommend and i will buy different size.I really had good service from this company. I will continue to order from here. The gentalman tha ti spoke to was very kind and understood my conccern. They even credit the item i ordered. Fantastic!Whenever I contact these guys they always respond me timely and professionally, their prices are reasonable for high quality products. I am really fond them and highly recommend them for business.Best Of all, I have been their loyal customer and they have always been so diligent, this time they have refunded my money without asking for return.I have dealing with Gotapparel from June, 2019. They have always helped me quickly and professionally, I am happy to business with the and recommend their business. I give you 5 Star with high fiveI ordered a shirt for my sister and It was too big. They were very helpful and nice and I would order from them again.I see some reviews are not good but my experience was a good one. I called and was helped the same day with my issue with no problems.Website claims that if you have an issue and need a refund you must request an RMA and they will send one within 24 hrs. I have 6 polos that were too big so I did just that. That was on Tue June 18. It is now Monday June 24th with NO RESPONSE after multiple emails asking for an update. 6 days with no response. PAY ATTENTION TO THE REVIEWS folks. This place does not deserve your business.Very great company shipped very fast, great product and seller response quickly and helpfully shirts didnt fit completely but they refunded my money in less then 24 hours. Will buy from again!